FAQ

🔷 Orders & Shipping

Q1. How long does delivery take?
We typically deliver orders within 5–10 business days across India. Delivery time may vary depending on your location.

Q2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on most products for your convenience.

Q3. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order anytime from our Track Order page.

🔷 Returns & Refunds

Q4. What is your return policy?
We offer a 7-day easy return policy. If you’re not satisfied, you can request a return within 7 days of delivery.

Q5. When will I get my refund?
Refunds are processed within 3–5 business days after we receive and inspect the returned product.

🔷 Products & Quality

Q6. Are your products good quality?
Yes, we carefully select products that are practical, durable, and tested to ensure they meet our quality standards.

Q7. Do products look exactly like the images?
We try to ensure all product images are accurate. However, slight variations may occur due to lighting or screen differences.

🔷 Payments & Security

Q8. Is it safe to shop on PrimeTechStore?
Absolutely. We use secure payment gateways and encrypted checkout to keep your information safe.

Q9. What payment methods do you accept?
We accept:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (COD)

🔷 Support

Q10. How can I contact customer support?
You can reach us via:

We usually respond within 24 hours.

🔷 General

Q11. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.

Q12. Do you sell original and unique products?
Yes, we focus on innovative, problem-solving products that are useful in everyday life.